Taxi Safety with 13CABS Taxi: Prioritizing Passenger Wellbeing Across Sydney and NSW

How We Take Care of Your Safety

• Stringent Driver Screening and Training: At 13CABS Taxi, all our drivers undergo a rigorous screening and training process. Each driver is required to pass a detailed background check, which includes criminal history, traffic violations, and medical fitness assessments. This ensures that our team of professional drivers is not only highly skilled but also responsible and trustworthy.
• Regular Vehicle Inspections and Maintenance: Our fleet is subject to regular inspections to maintain the highest safety standards. Every vehicle in the 13CABS Taxi fleet undergoes scheduled maintenance checks and comprehensive safety inspections. From brakes to lighting, we ensure that our taxis are in optimal condition before they hit the road.
• Advanced Safety Features: We have equipped our taxis with state-of-the-art safety features:
• Security Cameras: Every 13CABS Taxi is fitted with security cameras to ensure passenger safety. These cameras record every journey, providing an additional layer of protection and helping resolve any disputes or incidents.
• GPS Tracking and Real-Time Monitoring: Our taxis are monitored in real-time using advanced GPS tracking technology. This allows us to ensure that your journey is smooth and safe and enables us to respond promptly to any emergency.
• Panic Buttons for Immediate Assistance: All our taxis are equipped with panic buttons, which connect directly to emergency services or our control room, ensuring immediate assistance whenever required.
• Compliance with Legal Regulations As a fully licensed taxi service provider, we strictly adhere to the safety standards set by Transport for NSW. This includes mandatory insurance coverage for all our vehicles and compliance with all passenger rights regulations.
• COVID-19 Safety Protocols We have implemented stringent COVID-19 safety protocols to protect our passengers and drivers. Our taxis are regularly sanitized, drivers are required to wear masks, and passengers are encouraged to opt for contactless payments. We make every effort to ensure a clean and hygienic environment inside every 13CABS Taxi.
• 24/7 Support and Assistance At 13CABS Taxi, we provide round-the-clock support. Our customer service team is always ready to assist you with any questions or concerns you may have during or after your journey. In case you leave something behind in the taxi, our lost-and-found service is just a call away.
• Passenger Tips for a Safe Ride
  • Confirm the driver’s identity and vehicle details before starting your journey.
  • Share your trip details with family or friends, especially if traveling late at night.
  • Use our booking platform or call us directly to ensure you’re getting a licensed and verified 13CABS Taxi vehicle.